Frequently Asked Questions - IT
When uploaded into the secure area, when you use any of the import functions available to you in the system, and then go into the NSP application itself, you see a mirror image of the files in your allocated secure folder within the Tumbleweed product. You then select file from the drop down list presented below.
When uploaded into the secure area, when you use any of the import functions available to you in the system, and then go into the NSP application itself, you see a mirror.
The NSP system was never intended for an SLC to extract contractor records into their own systems as discussed at earlier meetings. Instead, it was anticipated that SLC staff would access the system using the gatekeeper search functionality to check an individual’s records as part of the contracts process and setting that individual to work, ie to save the need for repeat training. No other user role within the system has this capability except for your own employees.
The extract current is for each organisation and extracts information by date using calendars to select the “from” and “to” date therefore not on an individual basis not for a group of contractors across 2 organisations for example. For EDF to extract contractor records from, for example, Doosan Babcock, they would need administrator privledges or they would have to request Doosan Babcock themselves to extract the records for uploading onto any EDF system. It would be the responsibility of EDF and Doosan Babcock in this example to determine requirements as outlined in the Service Level Agreement.
Extract in bulk for each organisation and their employees by XML.
The NSP system was never intended for an SLC to extract contractor records into their own systems as discussed at earlier meetings. Instead, it was anticipated that SLC staff would access the system using the gatekeeper search functionality to check an individual’s records as part of the contracts process and setting that individual to work, ie to save the need for repeat training. No other user role within the system has this capability except for your own employees.
The extract current is for each organisation and extracts information by date using calendars to select the “from” and “to” date therefore not on an individual basis not for a group of contractors across 2 organisations for example. For EDF to extract contractor records from, for example, Doosan Babcock, they would need administrator privledges or they would have to request Doosan Babcock themselves to extract the records for uploading onto any EDF system. It would be the responsibility of EDF and Doosan Babcock in this example to determine requirements as outlined in the Service Level Agreement.
Extract in bulk for each organisation and their employees by XML.
For relationship with your supply chain – yes if they give you permission and admin rights to update records.
For all fields regarding the user
(user_Id country code nationalId_Text first Name last Name primary EmailAddress profileImagePath streetAddress1 streetAddress2 streetAddress3 town county postcode country) they should send the full details everytime.
However you do not need to send the training records (accreditation name date of completion) again if they have already been imported to the system. They should only send the NEW training records for the user, otherwise it will generate duplicate training records.
The export will dump all training records completed in the selected data range and selected organisation every time the export is run. It is not recorded in the system as to which data has been exported.
Please refer to the system design documents if as an organisation you need to familiarise yourself with the design of the system. The system has been accredited by OCNS and undergone independent penetration testing.
The database is extremely secure:
It is on a secure List X site to government protective marking of ‘Restricted’
It has been accredited by the Office of Civil Nuclear Security (OCNS)
As part of the accreditation, the system went through very detailed penetration testing for which a report was submitted to OCNS. Put simply, an independent body tried to hack into the system using a number of methods to access data and all recommendations were put in place as a result of this exercise.
As part of the IT solution, the Skills Academy have developed a file transfer system which Members can utilise to transfer training and qualification data relating to the nuclear industry into the Skills Passport IT application.
The Skills Academy can provide, on request, implementation guides to assist users in the implementation of the Nuclear Skills Passport within their own organisation, in addition to a number of tools to assist with this process - including a sales and marketing toolkit for internal communication, technical specifications etc.
From these guides, each organisation will be able to consider the costs to them as an organisation to implement the Skills Passport.
If you are having IT problems please contact the Help Desk on 0800 917 3551. This is a dedicated IT support only helpdesk. For all other enquiries e-mail enquiries@nuclearskillspassport.co.uk.
If you are having any problems please contact the Skills Academy via enquiries@nuclearskillspassport.co.uk, or for IT support contact the helpdesk on 0800 917 3551 - please note the helpdesk is for technical issues only.
